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Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business.  Building a long-lasting relationship with our clients is our number one priority.

Connie Tate headshot

Connie Tate


Connie Tate has been a licensed insurance agent since 1991 in Tennessee and Virginia earning the Certified Health Consultant (CHC) designation. Connie has over 30 years of experience in employee benefits having worked as a representative of BlueCross BlueShield of Tennessee and as an independent agent. Connie is a strategic negotiator and excels at customer service to her clients.

Phil Ketron headshot

Phil Ketron


Phillip (Phil) Ketron has been a licensed insurance agent since 1993 in Tennessee and Virginia earning the Certified Employee Benefit Specialists (CEBS) designation. Phil has a Masters Degree in Business Administration (MBA) and has owned several businesses which gives him a unique insight as to the needs of employers. Phil has a heart for seniors and loves taking care of older clients with their Medicare related products.

Meghan Shaffer headshot

Meghan Shaffer


Meghan Shaffer has been a licensed insurance agent since 2011 in Tennessee and Virginia. Meghan has a Masters of Business Administration (MBA) and has worked her way into becoming a partner with Triten Insurance, Inc. Meghan specializes in Property & Casualty products for both businesses and individuals. Meghan’s hard work and determination has proven to be her biggest asset to her clients.

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Kristy Cormier

Office Manager / Agent

Kristy manages all aspects of our office. She has an extensive knowledge of the insurance industry having most recently served as a Customer Service Agent before her promotion.

Kristy can also tell you where the closest Starbucks is and the quickest way to get there.

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Hannah Johnson

Customer Service Agent

Hannah has served as a Customer Service Agent since February 2022. She is a very detailed person and strives to ensure that you get the service that you need.

Avery Mason Headshot

Avery Mason

Customer Service Agent

Avery is a recent graduate for East Tennessee State University and started her career in insurance in 2022. She loves helping people and is available to assist you with your insurance needs.